It is the policy of A & S Training that all course participants attending this training course meet the following requirements.

Registration

It is the policy of A & S Training that all registration changes MUST be made either by written request or by telephone, Two (2) weeks prior to the start of any course date. Any request for a change in course registration will be subject to approval by A & S Training and the instructional staff of the course requested.

All cancellations or changes of any registration spot held for a scheduled training course MUST be made directly to the A & S Training office and confirmed with either David Sohm or Michael Ardolf and must be made two (2) weeks prior to the start of the training course date.

Due to the fact that there is commonly a waiting list for participation in many courses any cancellation of participation MUST be made two (2) week prior to the start of the course. Any cancellation request made after the two-week cancellation period will result in a registration cancellation fee being assessed for materials, administrative time and any additional costs for each slot reserved in that course.

Substitutions for course participation may be made at any time prior up to the start of the scheduled course, however there are specific attendance requirements and equipment needs necessary to attend certain courses and last minute changes may be difficult for the new participant to meet or acquire the equipment necessary for successful completion of the course. Therefore we highly recommend that last minute changes should be discouraged unless absolutely necessary.

Course Confirmation

Course confirmation can be made in several means or methods as follows;

1. By phone (verbally) to the agency and / or participant registered in the selected course.
2. By mail and confirmation form letter to the agency and / or course participant.
3. By issuance of joining orders for the course to the agency and / or participant.
4. By Fax / email or electronic means to the agency and / or participant.

In most cases course confirmation will be completed by confirmation letter with joining orders attached and sent to the agency and / or participant prior to the start of the course.

If  agencies or course participants do not receive confirmation of a course reservation position they are encouraged to contact the A & S Training office for follow up and verbal confirmation.

Course Start Time

Unless otherwise specified or directed all eight (8) training courses begin promptly at 0800 hours and end at 1700 hours or the designated course start / end time. Other courses may require alternate start times, additional training time commitment’s or outside time commitments spent to complete, research or accomplish requirements for a specific course. All participants MUST arrive at the training site on a timely basis and at the designated start time for the course. Any participant who arrives at the training site / facility later then fifteen (15) minutes after the designated start time of any course will not be certified for that program.

Course Contractual Obligation

This correspondence establishes a contractual agreement for the presentation of this course by A & S Training to the contracting agency stated above and upon the reservation of a participant slot or slots in a course completes this contractual obligation.. Unless otherwise stated or arranged per the course changes and cancellation policy section of this letter, participation is established in the course by attending the first day of the course, receiving materials for the course and / or signing in on the course registration form or roster the first hour of the course.. Participation in the course whether initial, partial, or full constitutes participation in the course and requires full payment for services rendered. 

Course Attendance and Completion Times

Unless otherwise specified, directed or special arrangements made all training courses require full attendance and each course participant must complete each course and / or each segment completely for certification. Any course participant that leaves early, fails to successfully complete or fails to participate fully in a training course or in any segment of the course will not be certified for the course or that specific segment of the course. Participants who exhibit negligence, inability to perform course tasks or exercises, fail to attain course benchmarks or who’s performance, behavior or operation are hazardous or represents substandard abilities or capabilities will not be certified.

Successful Course Completion

All course participants MUST successfully complete the course attended based upon the instructional standards and / or benchmarks established for completion as set forth in the instructional lesson plan objectives. Course completion requirements may range from any or all of the following: Performance Based, Instructional Based, Operationally Based, Instructional Testing, Subjective Testing and Scoring, Scenario Based Training, Student to Student Evaluation, and / or Instructional Evaluation form.

Rights and Privileges

A & S Training reserves the right and privilege to disqualify, remove, reject and / or refuse or fail to certify any course participant who fails to successfully complete any or all of the entire provided training course benchmarks for the about reasons and standards.

Course Changes and Departmental Cancellation Policy

It is the policy of A & S Training that all course changes MUST be made either by written request or by telephone Two (2) weeks prior to the start of the course date. Any request for a change in any scheduled course will be subject to approval by A & S Training and the instructional staff of the course requested. All cancellations of any scheduled training course MUST be made directly to the A & S Training office with either David Sohm or Michael Ardolf and must be made two (2) weeks prior to the start of the training course date. Any cancellation request made after the two week cancellation period will result in a course cancellation cost of twenty five (25%) of the total cost of the course.

Course Cancellation

A & S Training makes every effort to fill each class or to run each course with the minimum number of participant’s necessary, however there may be times, conditions or circumstances that exist in which a course or class my be cancelled. A & S Training reserves the right to cancel any course that does not meet the necessary requirements for presentation due to the reasons above or to anyone of the following:

1. Dangerous or unsafe conditions to course participants, instructional staff or others
2. Incomplete, poor condition or lack of proper facilities, equipment, safety items or locations.
3. Failure by host agency or department to provide facilities, equipment, safety items, locations and / or contractual equipment or obligations for presentation or completion of the course.
4. Natural disasters, floods, severe weather, dangerous conditions, acts of God or other hazardous, dangerous or unsafe conditions to participants, instructional staff or others.
5. Lack of enrollment, under minimum enrollment or unqualified enrollment in any course or class.

If a course is cancelled due to the above, A & S Training agrees to notify each agency and / or participant as soon as possible or within two (2) weeks prior to the start of the course of that cancellation. Notification will be made either verbally by phone or by electronic means with verification to the agency and / or participant. If payment has been made to A & S Training for the cost of the course refund will be made in full to the participant agency or participant with letter of explanation. If the course is rescheduled due to any of the above, agencies and participants will be given the option or allowed to hold their reserved slots in the rescheduled course and payment will be held for that course if they choose.